Job Description

Airline Baggage HandlerBags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience—especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys—saving time, reducing hassle, and ensuring every step feels effortless and efficient.ResponsibilitiesThe Airline Baggage Handler will verify passenger boarding pass with their checked bag and move the bags to the security screening induction system. This is a physically demanding position which requires on-the-job security training and the ability to receive all applicable airport security badges.Provide general information to passengers, give directions and flight informationProvide monitoring of the local baggage claim areas (carousels) as assigned, remove unclaimed baggage from carousel and assist agents in securing bagsScan all bags in the claim area within 15 mins from carousel removalAssist customers with their baggage in any airport areaBe able to recognize and enforce in the hazmat/dangerous goods program of the customer airline(s) concerning checked baggageCarrying out other duties as assignedAvailable to work weekends and holidayQualificationsMust be at least 18 years of ageBe authorized to work in the United StatesMust be able to clear a background and drug screenMust be able to lift up to 75 lbs consistently throughout the shiftExperience in customer service preferredStrong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customersComplete all required training including airport complianceAble to obtain an airport badgeAppearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards.For all male employees a fully grown in, well-maintained mustache, beard or goatee is permittedNo visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.Clean & well-maintained approved uniforms must be worn on shiftAdditional requirements as specified by managementWhile performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.Salary Range: $17.00 per hourBenefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.Location: US-FL-ORLANDO

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